Our use of cookies
We use cookies, to distinguish you from other users, on our website located at www.smartplan-online.co.uk (the ‘Website’), which is owned, operated and provided by RentSmart Limited, a company incorporated in England with registered company number is 03689086 and whose registered office is 7th Floor, Oakland House, Talbot Road, Old Trafford, Manchester, M16 0PQ.
Here you will find information on what cookies may be set when you visit the Site and how to reject or delete those cookies.
For further detailed information about the Site, please click here to see our Terms and our Privacy Policy.
By continuing to use the Site you are agreeing to our use of cookies in the manner described in this policy.
What are cookies?
1.1
A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’). Other similar files work in the same way and we use the word ‘cookie’ in this policy to refer to all files that collect information in this way.
1.2
Cookies are an extremely common technology for remembering certain information about a Visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use cookies for the following purposes:
1.2.1
as necessary for website operation, for example to enable you to login to your account or place an order;
1.2.2
to analyse the use of the Site by, for example, recognising and counting the number of visitors and how they move around the Site. This helps us to see what parts of the site are popular and which sections need improving to make the experience better for users;
1.2.3
to recognise you when you return to the Site so that content can be personalised for you, for example, by remembering your country and site preferences; and
1.2.4
to record your visit to the Site and the pages you have visited and links you have followed. We will use this to make the Site more relevant to your interests.
This document gives you information on the specific cookies used on the Site.
How to control and delete cookies
1.3
When you accessed the Site, you were presented with a message that notified you of our use of cookies. We had to use a cookie to present you with that notice (you can see details of this cookie under ‘Cookie Banner’ in the table below). If you continue to use the Site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Site. By continuing to use the Site and/or by accepting our
Terms and our
Privacy Policy, you are agreeing to the use of such cookies and tracking technology.
1.4
We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Site (or, indeed, on any other site) you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. In respect of cookies that are set via the Site, you can also disable these by following the instructions provided in the section titled ‘Opting Out’ in each of the tables below.
1.5
Alternatively, you may wish to visit
http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies. Please note that, as these websites are not owned or operated by RentSmart Limited, we are not responsible for any of the content on them.
1.6
Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on the Site.
Main cookies used on our Site
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What is the name of the cookie?
|
Is the cookie a session or persistent cookie?
|
If the cookie is a persistent cookie
how long does it
last for?
|
What happens if the cookie
isn’t set?
|
What is the cookie used for? What does it do?
|
|
_utma
|
Persistent
|
2 years
|
Your experience won’t be interrupted but we won’t receive the tracking information.
|
This is a third party cookie set by Google Analytics. It is used in tracking the number of times a person visits our website. It is set when you first visit our website.
|
|
_utmb
|
Session
|
n/a
|
Your experience won’t be interrupted but we won’t receive the tracking information.
|
This is a third party cookie set by Google Analytics. It is used to give a time stamp of when a person first enters our website. It is set when you first visit our website.
|
|
_utmc
|
Session
|
n/a
|
Your experience won’t be interrupted but we won’t receive the tracking information.
|
This is a third party cookie set by Google Analytics. It is used to give a time stamp of when a person leaves our website. It is set when you first visit our website.
|
|
_utmz
|
Persistent
|
6 Months
|
Your experience won’t be interrupted but we won’t receive the tracking information.
|
This is a third party cookie set by Google Analytics. It is used to tell us where the visitor came from (google search, direct, link etc.) and where in the world they are. It is set when you first visit our website.
|
|
ASP.NET_sessionID
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Session
|
n/a
|
If this cookie is not set our website would not be able to function correctly as it needs a temporary ID to track the session state of the user within each application.
|
This cookie is set by us and it assigns a session ID to the visit for audit purposes. It is set when you first visit the website.
|
|
_cfduid
|
Session
|
n/a
|
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off
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The __cfduid cookie is used by cloudflare to identify individual clients behind a shared IP address and apply security settings on a per-client basis
|
|
_ga, _gat, _gid, _gali
|
Persistent and Session
|
Up to 2 Years
|
Your experience won’t be interrupted but we won’t receive the tracking information.
|
These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.
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|
.ASPXANONYMOUS
|
Persistent and Session
|
2 Months
|
This cookie is strictly necessary for .NET and cannot be turned off.
|
This cookie is used by sites using the .NET technology platform from Microsoft. It enables the site to maintain an anonymous user-id to track unique users within a session without them logging in or otherwise identifying themselves
|
|
language
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Session
|
n/a
|
This cookie is necessary and cannot be turned off
|
This cookie is used for holding the Language id (for example en-GB ofr UK English) of the browser of the user.
|
|
.DOTNETNUKE
|
Session
|
n/a
|
This cookie is necessary for the portal and cannot be turned off
|
This cookie holds the user session information and is used by the DotNetNuke CMS. More information on DotNetNuke website. This is created after login
|
|
portalaliasid
|
Persistent and Session
|
n/a
|
This cookie is necessary for the portal and cannot be turned off
|
This cookie holds the user session information and is used by the DotNetNuke CMS. More information on DotNetNuke website. This is created after login
|
|
portalroles
|
Persistent and Session
|
n/a
|
This cookie is necessary for the portal and cannot be turned off
|
This cookie holds the user session information and is used by the DotNetNuke CMS. More information on DotNetNuke website. This is created after login
|
|
authentication
|
Session
|
n/a
|
This cookie is necessary for the portal and cannot be turned off
|
This cookie holds the custom authentication provider information for DotNetNuke CMS software. This is created after login
|
Cookies set by third parties
1.7
We also use and work with a number of third party suppliers and partners who set cookies on the Site in order to deliver certain services and features. For example, we sometimes embed video content from websites such as YouTube, which set cookies on your device when you visit a page on the Site containing embedded content. We do not control the dissemination of these cookies. If you would like more information about the cookies used by these organisations, as well as information on how to opt-out, please review the table below.
|
Cookie Name
|
Purpose
|
|
YouTube
|
We use YouTube to show some of our video content and YouTube may set cookies on your browser in order to display the video and monitor non-attributable statistical information. Information on YouTube’s privacy policy can be found here.
|
Email Tracking
1.8
Some of the emails we send to you may contain a ‘web beacon pixel’ or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you.
1.9
You can delete the pixel by deleting the email. If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML.
1.10
Alternatively you can unsubscribe from our mailing list by contacting us at
[email protected].
Changes
1.11
We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified
Terms, or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier. Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.
Contact Us
1.12
If you have any questions or concerns about cookies or your privacy when using the Site, please contact us at
[email protected].